Partner Manager Professional Services (m/f/d) in Austin, TX

Permanent employee, Full-time · Austin, Remote US

Description
KNIME is growing rapidly and we’re seeking smart, motivated, and creative people up for the challenge of helping us achieve ambitious scaling goals while continuing to empower the active community. Right now, we are looking for a Partner Manager (m/f/d) to join our team at KNIME in Austin.*
Who you are

You possess a keen understanding of the software space, particularly in SaaS offerings. Leveraging your familiarity and experience with common selling applications, you excel in fostering and growing partnerships while maintaining accountability.
In addition to your solid foundation, bringing proficiency in Data Science software, particularly low code programs, is a plus. Your project management experience, coupled with a deep understanding of key tools to track projects and facilitate alignment, further strengthens your skill set.
You bring strong communication skills, both verbal and written, enabling you to build lasting relationships. When connecting with customers and collaborating effectively you radiate ease. Moreover, you have the ability to bring people and teams together to tackle and solve shared challenges. Lastly, your comfort level in engaging with senior levels within organizations demonstrates your capacity to navigate diverse professional landscapes.

That's the job

As the key driver behind our Partner Success Strategy in North America, you foster strong relationships and drive mutual success between KNIME and our professional services partners. By cultivating new partnerships and nurturing existing ones, you'll ensure success and value for our end customers.
Your responsibilities encompass various facets, including the revamp and streamlining of our partner accreditation program. This initiative involves refining certification criteria and implementing a client feedback loop to ensure continuous improvement for partners and the end customers.  You'll collaborate with partners to develop and track regional business plans, ensuring alignment and goal attainment. Together, you'll seize market opportunities to build out our services program and offerings.
A key aspect of your role involves fostering KNIME's internal communication between marketing, product development, and others. By facilitating communication and aligning priorities, you'll ensure that our partners' needs are effectively heard and addressed. In addition, you'll work closely with the overall PS Strategy owner within KNIME to ensure alignment with the North American region and the plan. A part of your role is to annually assess partners in program offerings, marketing campaigns, and customer feedback. Through this assessment, you'll identify what worked well and opportunities for refinement, which will be reflected in our business plans.

About us
KNIME is a fast-growing international Enterprise Software company. At KNIME, we build innovative software to help individuals and organizations make sense of their data through an intuitive, visual approach to data analytics and through integrations to the most advanced data science and AI/ML techniques on the market. KNIME Software comprises two products: the free and open KNIME Analytics Platform which has an intuitive low-code, no-code interface that allows anyone from spreadsheet users to seasoned data scientists to analyze their data; and KNIME Business Hub, its commercial complement that allows for large-scale collaboration and dissemination of insights across an enterprise.

At the core, we are an open-source company, which requires KNIMErs often to challenge and rethink conventional commercial strategies and ensure that the user – whether free or commercial – is at the center of every decision being made. At KNIME, you’ll gain experience working with industry leaders in their field – KNIME is used by many Fortune 500 enterprise customers, across 50 countries.


*Though we are happy to have applicants from further away, we’re not offering relocation benefits for this position.
Join us at KNIME
We do not expect elaborate explanations of how you might fit with our team but adding a paragraph or two explaining how your expertise and interests match what we do at KNIME will help us put your application into context (and have it stick out among the many mass applications that we unfortunately receive every day as well). 
 
And if you do believe your background and interests fit in with KNIME in other ways not listed above, please apply for the talent pool. In that case, definitely add a few explanatory paragraphs and ideally point us to an example or two of your past work and explain how you think this could fit with KNIME.
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